Privacy Policy

Entapps Limited is a technology company registered in Uganda (Registration No. [XXXXXXXX]), with its principal place of business at Plot 1, Kampala Road, Kampala, Uganda. We operate the website at www.entapps.co.ug and provide enterprise technology solutions to organisations across Uganda and East Africa. For the purposes of this Privacy Policy, Entapps Limited is the data controller for personal data collected through this website and our services. Contact: privacy@entapps.co.ug

We collect personal data only when you provide it to us directly or when it is generated by your interaction with our website. Contact Form and Enquiries: When you submit a contact form, we collect your name, email address, phone number, organisation name, and the content of your message. Newsletter Subscription: When you subscribe to our newsletter, we collect your email address and optionally your first name. Demo Requests: When you request a product demonstration, we collect your name, email, phone, organisation name, company size, product interest, and preferred date. Job Applications: When you apply for a position, we collect your name, email, phone, LinkedIn profile URL, cover letter, and CV document. Website Usage Data: We collect standard server logs including IP addresses, browser types, referring pages, and pages visited. This data is used in aggregate for security and analytics purposes. Cookies: We use strictly necessary cookies for session management, and optional analytics cookies (with your consent) to understand how visitors use our website.

Responding to enquiries: We use contact form submissions to respond to your specific enquiry and follow up as requested. Providing our services: For clients, we use data necessary to deliver contracted services, manage accounts, and provide support. Marketing communications: With your explicit consent (newsletter subscription), we send periodic enterprise technology content. You may unsubscribe at any time. Recruitment: Job application data is used solely to assess your application. We do not use it for any other purpose. Security: IP addresses and usage data are used to detect and prevent fraudulent activity and protect our website and systems. Legal compliance: We may process data where required by Ugandan law or applicable international regulations.

We process personal data on the following legal bases: Contractual necessity: Processing required to deliver services you have contracted with us. Legitimate interests: Processing necessary for our legitimate business interests (responding to enquiries, website security) where these are not overridden by your interests. Consent: Where you have explicitly opted in (newsletter subscriptions, optional analytics cookies). Legal obligation: Where required by applicable law.

We do not sell your personal data to any third party. We may share data with: Service providers: Hosting providers, email delivery services, and analytics tools that process data on our behalf under strict data processing agreements. Legal authorities: Where required by Ugandan law, court order, or to protect the rights and safety of Entapps or others. Business transfers: In the event of a merger, acquisition, or sale of business assets, subject to confidentiality obligations. We do not transfer personal data outside Uganda or the EEA without appropriate safeguards in place.

Contact form submissions: Retained for 2 years from the date of submission, or until the enquiry is resolved and no longer relevant. Newsletter subscribers: Retained while you remain subscribed, plus 6 months after unsubscription. Job applications: Retained for 12 months from the application date. Unsuccessful candidates are notified and data deleted on request. Client data: Retained for the duration of the contract plus 7 years in accordance with Ugandan accounting and tax requirements. Website logs: Retained for 90 days for security purposes.

Under applicable data protection law, you have the following rights: Right of access: Request a copy of the personal data we hold about you. Right to rectification: Request correction of inaccurate or incomplete data. Right to erasure: Request deletion of your personal data where there is no legitimate reason for continued processing. Right to restriction: Request that we limit how we process your data in certain circumstances. Right to data portability: Receive your data in a structured, commonly used format. Right to object: Object to processing based on legitimate interests. Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time. To exercise any of these rights, contact: privacy@entapps.co.ug We will respond within 30 days. We may need to verify your identity before processing a request.

Our website uses cookies as follows: Strictly necessary cookies: Session cookies required for basic website functionality and security (CSRF protection). These cannot be disabled. Analytics cookies (optional, consent required): We use aggregated, anonymised analytics to understand how visitors use our website. You may accept or reject these via our cookie consent banner. We do not use tracking cookies for advertising purposes or share cookie data with advertising networks.

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include: Encrypted data transmission (HTTPS / TLS 1.3) Prepared statements preventing SQL injection Hashed and salted storage of passwords Rate limiting on all form endpoints Regular security assessments of our web applications Despite these measures, no internet transmission is 100% secure. In the event of a data breach affecting your rights, we will notify you and relevant authorities as required by law.

We may update this Privacy Policy from time to time. Material changes will be notified via a notice on our website homepage and, where we hold your email address, by direct notification. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

For any privacy-related questions, requests, or complaints: Email: privacy@entapps.co.ug Post: Data Protection Officer, Entapps Limited, Plot 1, Kampala Road, Kampala, Uganda Phone: +256 700 000 000 If you are unsatisfied with our response, you may lodge a complaint with the relevant data protection authority in your jurisdiction.